PRIVACY POLICY
Effective Date: November 1, 2023
Elvine Health & Wellness, LLC, the owner of ElvineMedSpa.com (“Elvine Med Spa,” “we,” “our,” or “us”), is committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information, especially in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards for cosmetic medical skin care treatments. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
• Personal and Medical Information: In the course of providing our cosmetic medical skin care treatments, we may collect personal and medical information, including but not limited to your name, contact information, medical history, treatment details, photographs, and any other information necessary for your treatment and compliance with applicable laws and regulations.
• Treatment Records: We maintain detailed treatment records to ensure your safety and provide you with the highest quality of care. These records may include notes from your consultations, treatment plans, progress reports, and any other pertinent medical information.
• Payment Information: If you make payments for our services through our website, we may collect payment information such as credit card numbers and billing addresses. We use secure payment processing services to protect this sensitive information.
How We Use and Disclose Your Information
• Treatment and Care: We use your personal and medical information to provide you with cosmetic medical services. This includes assessing your medical history, creating personalized treatment plans, conducting treatments, and monitoring your progress.
• Communication: We may use your contact information to communicate with you about your appointments, treatment updates, and important information related to your care. These communications are essential for your well-being and treatment coordination.
• Legal Obligations: We may disclose your personal and medical information when required by law or as necessary for compliance with HIPAA regulations and other legal obligations. This includes sharing information with regulatory authorities, as well as in response to valid legal requests, such as court orders or government investigations.
• Business Operations: We may use your information for our internal business operations, including quality improvement initiatives, staff training, and audits to ensure the highest standard of care. In these cases, your information is de-identified to the greatest extent possible to protect your privacy.
• Marketing and Promotions: With your consent, we may use your information to send you information about our services, promotions, and special offers. You have the option to opt out of receiving such communications at any time.
Protection of Your Information
We understand the importance of maintaining the security and confidentiality of your personal and medical information. We implement strict security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, access controls, and regular security assessments. Our staff is trained to follow strict privacy and security protocols.
Your Rights
You have certain rights regarding your personal and medical information under HIPAA, including the right to access, correct, or amend your records. You may also request restrictions on the use and disclosure of your information, as well as an accounting of disclosures. To exercise these rights or inquire about your information, please contact us using the contact information provided below.
Third-Party Services
Our website may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not apply to those third-party services. We recommend reviewing the privacy policies of those websites or services before providing any personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our website and services after the changes have been made indicates your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal and medical information, please contact our Privacy Officer at:
Elvine Health & Wellness, LLC Privacy Officer
Address: 3915 Harrison Rd SW, Suite 300, Loganville, GA 30052
Phone: 770-299-2736
Fax: 770-626-0300
Email: privacy[at]elvinemedspa.com
By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Your privacy and the security of your information are of utmost importance to us, and we are committed to maintaining the highest standards of privacy protection in accordance with HIPAA and applicable laws and regulations.